Help and contact

Yes. Everything is free while we grow. If paid plans start later, we will tell you in the app first. A basic business listing stays free, forever.

Muslims aged 18 or over who are looking for marriage, and their families. Wedding services are for every community, and anyone can look around them without an account.

Yes. When you start a profile, choose who it is for: yourself, your son, daughter, brother, sister, or a relative as wali. One account can manage up to 3 profiles, so a parent never needs a second phone.

We confirm it by SMS so that every account belongs to a real person, with one account per number. Other families never see it. A contact number is shared only after both families agree.

• Check the number, then wait a minute and ask for a new code. Each code works for 5 minutes, and only the newest one.
• After a few tries you need to wait an hour, so nobody can flood a phone with codes.
• For now only Sri Lankan mobile numbers can sign up. Numbers from abroad are coming soon.

On the sign-in screen, tap Forgot password. We email you an 8-digit code that works for one hour. Type it in the app, then choose a new password.

Our team reads every profile before other families can see it. If something needs changing, you will see what on Home, with a notification.

Yes. With your name hidden, families see a profile ID such as "Bride NT482913". Your full name is shared only after you accept a request, or they accept yours.

You choose: visible, blurred until you accept, or hidden until you accept. Photos are stored privately, and the app blocks screenshots of other families' profiles.

In Me, tap Edit profile on your profile. A new name, About me or photo goes to our team again before families see it. Gender and date of birth cannot change once a profile is approved.

The family sent an ID check from Me › Get verified: a NIC or passport and a selfie, seen only by our team. The photos are deleted once the check is decided. Verified profiles show a green badge.

The other family sees your profile and can accept. Once they do, you are connected: both families see the full name and contact number, and a private chat opens.

Families take their time, and we never show a decline. After 60 days a request without an answer shows as "No reply", and you can send one more.

A profile made for yourself can invite up to 2 walis by SMS, such as your father or brother. You choose what each one may do: hear about requests, read your chats, or write in them. The other family always sees when a wali reads or writes.

On a profile, tap ••• and choose Report or Block. In a chat, press and hold a message to report it, or use the menu at the top. On a business page, tap ••• and choose Report this business. Blocking stops search, requests and messages both ways.

Mabrook! In Me, choose We got married on the profile. It leaves search and its other chats close. You can undo it for 30 days.

Open its page and tap Call or WhatsApp. You need a free account for this, so businesses know a real family is asking.

Open a business that takes bookings in the app and tap Check availability. Choose the date, session, package and about how many guests, then send. The business answers within 24 hours, and accepting books your date. Nothing is paid in the app for now: you pay the business directly. Follow it in Me › My wedding bookings.

Yes. Open it in Me › My wedding bookings and tap Cancel this booking. Anything you paid the business directly is settled between you and the business.

Only families who booked through the app. After the event both sides are asked whether it went ahead, and then you can review the business. So every review comes from a real booking.

It is free, forever. In the app, tap "Wedding business? List it free" on the first screen, or go to Me › Your business. Fill in the 7 steps and send it. Our team checks it before it goes live.

In the Business area, open Listing, then Online booking. Add your halls, teams or cars and your sessions, then switch on Take requests in the app. Your calendar fills as families book, and you can mark dates booked directly or closed.

Businesses on a paid plan may appear first in the lists, always tagged "Sponsored". There are no paid plans yet, so for now every list is ranked by rating, completed bookings, replies and a complete listing.

Write to support@nikahtent.com from your account's email with your business registration certificate, or your NIC and a photo of your shop or hall.

In Me, tap Delete my account at the bottom and enter your password. If you no longer have the app, see Delete your account.

After 2 months your profiles are hidden from search, and they come back the moment you open the app. After 5 months the account is deleted, after an email and an SMS. Accounts with a live business listing are kept.

Go to Me › Notifications and switch each kind on or off. Notifications show a name as the profile shows it, never what anyone wrote.